{"product_id":"appliance-store-management-dolibarr","title":"Appliance Store Management - Dolibarr","description":"\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e1. Module Overview\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eAppliance Store Management turns Dolibarr into a specialised ERP\/CRM for companies that sell, deliver, install, service and repair household appliances. It covers the full lifecycle of an appliance — from catalogue and procurement to sale, delivery, installation, warranty, after-sales, repair, refurbishment and WEEE recycling — so the whole business runs inside Dolibarr without a separate vertical application. The module ships with 44 business objects, a purpose-built “Appliance Control Center” dashboard, decision reporting, a secured REST API and a complete demonstration dataset.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e2. Business Objectives\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eGive appliance retailers and service centres a single, coherent system to trace every unit by serial number, manage manufacturer and extended warranties, run sales, deliveries and installations, operate a complete after-sales service (tickets, diagnostics, workshop repairs, field interventions), manage spare parts and maintenance contracts, handle returns, trade-ins, refurbishment and recycling, and steer the business with real-time KPIs and analytics.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e3. Target Companies\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eAppliance stores and chains, wholesalers, distributors, multi-brand resellers, importers, franchises, online appliance shops, delivery \u0026amp; installation companies, after-sales services, repair workshops, approved technical centres, maintenance companies, equipment-rental firms, refurbishment and take-back \/ recycling operators, spare-parts sellers and manufacturer-warranty administrators.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e4. Target Users\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eStore managers, salespeople, logistics and delivery teams, installers, after-sales managers, workshop managers, field and workshop technicians, stock and purchasing managers, accountants and, through the customer portal data model, end customers.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e5. Key Benefits\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eOne system for retail and service; end-to-end serial-number traceability; warranty and contract control with expiry alerts; a structured SAV workflow from ticket to restitution; spare-parts and compatibility management; realistic dashboards and reporting; native Dolibarr integration; five languages; and a one-click demonstration dataset.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e6. Appliance Catalogue Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eA catalogue of appliance models organised by category\/family (refrigeration, washing, cooking, small appliances, connected home, professional) and by brand\/manufacturer, each model carrying energy class, annual consumption, power, voltage, capacity, dimensions, weight, noise level, connectivity, warranty duration, buy\/sell\/promotional prices, margin, stock threshold and lifecycle status.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e7. Serial Number Tracking\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eEvery individual unit is tracked by serial number and barcode\/QR, with manufacture and reception dates, supplier, store, location and a full lifecycle status (ordered, received, controlled, in stock, displayed, reserved, sold, delivered, installed, in service, breakdown, in repair, returned, traded in, refurbished, recycled, scrapped), plus customer, sold\/installed dates and cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e8. Sales Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eSales tickets record store, customer, sale type (appliance, product, service, pack, refurbished), payment method, channel, delivery\/installation\/trade-in flags, items, totals and margin with detailed lines; the module links to native Dolibarr proposals, orders, shipments and invoices.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e9. Delivery Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eDelivery orders with type, planned date, time slot, driver, vehicle, tour, floor, install\/trade-in flags, cost and status (to plan, planned, to prepare, ready, loaded, in transit, delivered, postponed, cancelled), supporting tour grouping and late-delivery monitoring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e10. Installation Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eInstallation and commissioning records with technician, planned\/done dates, connection type, water and electrical tests, levelling, function test, customer training, old-appliance removal, conformity, reserves and price, plus safety\/functional test measurements (insulation, earth continuity, power, temperature, noise).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e11. Warranty Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eManufacturer, seller, extension, parts, labour and commercial warranties with coverage, start\/end dates, duration, cap, deductible, exclusions and status (active, expiring soon, expired, void); warranties close to expiry are surfaced on the dashboard.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e12. After-Sales Service\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eA complete SAV workflow: ticket intake by channel, qualification, warranty check, assignment, diagnostic, quote and approval, parts ordering, repair, testing, restitution, closure and satisfaction — with fault type, error code, priority and criticality.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e13. Diagnostics\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eDiagnostics capture symptom, checks done, error code, root cause, faulty part, estimated time and cost, repairability and recommendation (repair, replace, return to manufacturer, irreparable, no defect, misuse, non-compliant installation).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e14. Repair Workshop\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eWorkshop repair orders with entry\/out dates, reported fault, warranty flag, planned and used parts, planned and real time, cost and billed price, and a Kanban-friendly status set (received, to diagnose, waiting quote\/approval\/part, in repair, testing, repaired, ready, returned, irreparable).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e15. Spare Parts\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eSpare parts (boards, motors, pumps, heating elements, thermostats, compressors, seals, filters, belts, sensors, etc.) with manufacturer reference, brand, compatible models, supplier, buy\/sell price, stock and alert quantities, location, lead time and obsolescence status.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e16. Field Interventions\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eOn-site interventions with technician, type, planned date, duration, distance, parts used, work done, result and price, feeding a first-fix-rate KPI and per-technician analytics.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e17. Maintenance Contracts\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eMaintenance contracts with type, covered appliances, dates, frequency, included visits\/parts\/labour, SLA, amount, margin and status; preventive maintenance visits are planned and tracked; expiring contracts are surfaced for renewal.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e18. Stock Management\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eMulti-site stock (new, display, refurbished) with physical\/available\/reserved\/alert quantities, locations and last movement; general, rolling and by-aisle inventories with theoretical vs counted quantities and gaps; lot traceability with recall flag.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e19. Returns and Exchanges\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eRMA records with reason, type (refund, exchange, repair, return to manufacturer, scrap), quantity, refund amount and status; claims with category, priority, description, status and satisfaction.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e20. Refurbishment\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eA refurbishment process (received, inspected, in repair, cleaning, testing, graded, in stock, resold) with operations, replaced parts, cost, aesthetic grade, warranty and resale price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e21. Recycling\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eWEEE recycling and disposal with waste category, weight, provider, date, waste-tracking slip number, recovered components, cost and status (pending, collected, processed, certified).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e22. Dashboards\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eThe “Appliance Control Center” dashboard consolidates commercial, logistics, after-sales and technical KPIs with interactive DolGraph charts: monthly revenue, serials by status, sales by family and by brand, repairs by fault type and interventions by technician, plus quick-action buttons.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e23. Reports\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eDecision reporting covers commercial (monthly revenue, margin, repair rate), stock (value by family), after-sales (tickets by status, satisfaction, fault), technicians (interventions, success rate) and financial (revenue, margin and target rate by store), each exportable to CSV.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e24. Dolibarr Integrations\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eThe module builds on native Dolibarr objects — third parties, contacts, products, services, stock, warehouses, proposals, orders, shipments, invoices, payments and contracts — and adds its own objects, menus, permissions, REST API, dashboard and reporting. No core file is modified.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e25. API\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eA secured REST API under \/api\/index.php\/electromenager exposes devices, serials, brands, spare parts, tickets, repairs, interventions, warranties, contracts, sales, technicians, deliveries and dashboard KPIs, with pagination, sort-field whitelisting and per-route permission checks.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e26. Security\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eInput validation, output escaping, CSRF protection through Dolibarr, prepared\/escaped SQL, fine-grained permissions, API authentication via DolibarrApiAccess, confirmation on demo-data removal and audit-friendly logging.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e27. Multilingual Support\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eDelivered in French, English, Italian, German and Spanish; every menu, form, status, dictionary code, message, report and dashboard label is translatable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e28. Demo Data\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eOne click generates a realistic, FK-coherent dataset (stores, showrooms, categories, brands, appliances, serial numbers, spare parts, suppliers, 13 months of purchases and sales, deliveries, installations, warranties, SAV tickets, diagnostics, repairs, interventions, contracts, technicians, returns, trade-ins, refurbishment and recycling) tagged with import_key GEMDEMO; a second, confirmed and administrator-only click safely removes only the demonstration data.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e29. Technical Requirements\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003eDolibarr 16 to 23+, PHP 8.1+, MySQL\/MariaDB. Depends on the Third Parties and Products modules. Optional: the API module for REST access. No core modification; module lives under htdocs\/custom.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e30. Complete Feature List\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003e44 business objects across catalogue \u0026amp; traceability, points of sale, purchasing, stock, sales, logistics, warranties, after-sales \u0026amp; workshop, quality and operations; “Appliance Control Center” dashboard with four KPI zones and six charts; five decision reports with CSV export; permissions across nine functional groups; REST API; five languages; PDF\/label-ready document data model; and a full demonstration dataset with safe removal.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1\u003e\n\u003cspan lang=\"EN-US\" style=\"color: #2563eb;\"\u003e31. Copyright Information\u003c\/span\u003e\u003cspan lang=\"EN-US\"\u003e\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan lang=\"EN-US\"\u003e© 2026 DoliResources. All rights reserved. Website: https:\/\/www.doliresources.com. All files, classes, SQL scripts, language files and documents are produced under the DoliResources copyright.\u003c\/span\u003e\u003c\/p\u003e","brand":"Dolibarr Resources","offers":[{"title":"Default Title","offer_id":53980770664766,"sku":null,"price":299.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0986\/4174\/0094\/files\/RefinedVectorLogoforDoliCRMPro_8922233b-4adc-46f7-bd61-fb0df225748d.png?v=1785245198","url":"https:\/\/doliresource.com\/products\/appliance-store-management-dolibarr","provider":"DoliResources","version":"1.0","type":"link"}